We built VetShifts: a veterinary staffing platform connecting practices and locums across Australia and New Zealand, with shift matching, bookings, approved hours and payments in one place.
A last-minute staffing gap can disrupt an entire veterinary practice. Filling it often means chasing replies across phone calls, Facebook groups and separate messages. Locums face the other side of the problem: finding suitable work, comparing rates and keeping bookings organised.
VetShifts needed to connect both sides in one clear workflow. Practices needed confidence in the people they booked, while locums needed visibility over the shift, the rate and what happens after the work is done.
We designed and built the platform end to end, with dedicated experiences for practices, locums and the team running the marketplace. Practices post shifts, review profiles, manage applicants and keep track of coverage. Locums browse opportunities with rates visible before they apply, receive matching recommendations and manage their bookings and messages in one place.
AI assists profile completion and vetting, supported by human industry review. Matching considers role, skills, location and availability. The workflow continues after the booking: locums submit hours and expenses, practices approve them, and integrated invoicing and Stripe Connect payments handle the financial steps. Multi-practice permissions, workforce reporting and an admin console support day-to-day operations.
Services delivered: AI software development · Web app development · Custom business systems and integrations · UI/UX design
VetShifts brings recruitment and shift administration into a single platform. Practices can see open shifts, bookings and hours awaiting approval without piecing the picture together from separate conversations. Locums can choose work that fits their availability and follow each booking through to payment.
For the business, the same platform supports onboarding, verification, subscriptions and marketplace oversight. The result is a practical foundation for veterinary staffing across Australia and New Zealand, built around the work people actually need to get done.
